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TAX FREE – VAT Refund
TRAVELLER
A Traveller is a natural person who does not have a permanent residence within the European Union. Travellers are entitled to a VAT refund for goods purchased in the territory of the Republic of Poland or another EU Member State, provided those goods are exported outside the EU, in an unaltered state, in the Traveller’s personal luggage — under Article 126(1) of the Polish VAT Act of 11 March 2004.
STEP 1 – ONLINE PURCHASE FROM RMDBIKE
Goods eligible for TAX FREE refunds must be purchased from a store participating in the TAX FREE system, marked with the appropriate logo.
As RMDBike operates online only, TAX FREE documents are issued at the time of purchase, along with a fiscal receipt.
According to Polish law, VAT refund applies to all goods except motor fuels. The minimum total purchase amount (including VAT) to qualify for a refund is PLN 300.
STEP 2 – TAX FREE ELECTRONIC DECLARATION
To speed up the customs clearance process, Travellers may pre-register their TAX FREE documents in Poland’s electronic system: “VAT Refund for Travellers” (e-service available only at Polish border crossings).
This can be done at www.granica.gov.pl → TAX FREE section.
STEP 3 – EXPORTING GOODS
Goods must be exported from the EU no later than the last day of the third month following the month of purchase (Art. 128(1) of the VAT Act).
At the border, the Customs Office of the exporting Member State confirms the export on the TAX FREE document. The Traveller must present:
- the purchased goods
- the TAX FREE document
- passport or other valid ID
If only part of the goods listed on the document is exported, the Traveller must inform the customs officer before clearance. Customs officers may inspect the goods to verify the declaration.
If goods are exported through a border crossing in another EU Member State (e.g., Lithuania), the TAX FREE document must be confirmed by that country’s customs authority.
STEP 4 – VAT REFUND
The VAT refund can be issued by:
- the seller (RMDBike), or
- an authorized refund agent
Refunds are made in Polish zloty (PLN) by bank transfer, cash, cheque, or card refund.
To receive a VAT refund from RMDBike, the Traveller must return the original TAX FREE document with the customs export confirmation within 10 months from the end of the month of purchase (Art. 129(2) of the VAT Act).
RMDBike does not charge any commission on the VAT refund amount.
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