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Privacy Policy
Privacy Policy of RMD Bike Shop https://www.rmdbike.com (“Shop”)
Dear User!
We care about your privacy and want you to feel comfortable while using our services. That’s why we present the most important information below regarding the rules of processing your personal data and the use of cookies by our Shop. This information has been prepared in accordance with the GDPR — the General Data Protection Regulation.
PERSONAL DATA ADMINISTRATOR
ARM ROBERT MACZYŃSKI Limited Liability Company (LLC), headquartered at Usługowa 17, 15-521 Zaścianki, entered into the National Court Register – register of entrepreneurs by the District Court in Białystok, XII Commercial Division of the National Court Register, under KRS number 0001037907, NIP 9662177937, REGON number 525401758, share capital PLN 500,000.00; BDO registration number 000059138.
If you wish to contact us regarding the processing of your personal data, please write to us at: [email protected].
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Art. 15 GDPR or — if applicable — Art. 13(1)(f) GDPR),
- correction of your data (Art. 16 GDPR),
- deletion (Art. 17 GDPR),
- restriction of processing (Art. 18 GDPR),
- data portability to another controller (Art. 20 GDPR).
And also the right to:
- object at any time to the processing of your data:
- for reasons related to your particular situation — to the processing of your personal data based on Art. 6(1)(f) GDPR (i.e., our legitimate interests), including profiling (Art. 21(1) GDPR);
- if personal data is processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing (Art. 21(2) GDPR).
Contact us if you want to exercise your rights. You may also express your objection to our use of cookies (read more below), particularly via your browser settings.
If you believe your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information about how we process your data depending on the actions you take.
1. Placing an Order in the Shop – Part 1
| For what purpose? | |
|---|---|
| To fulfill your order | |
| On what basis? | |
| Sales contract or contract for the supply of digital content (Art. 6(1)(b) GDPR) |
Legal obligation, in particular related to accounting and product safety, which requires us to process your personal data (Art. 6(1)(c) GDPR) |
| For how long? | |
| For the duration of the aforementioned contract | Until the expiry of our legal obligations |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (you can find more details on this in the final table of this section) |
|
| What happens if you don’t provide the data? | |
| You will not be able to place an order | |
2. Placing an Order in the Shop – Part 2
| For what purpose? |
|---|
| To improve the quality of our services based on user feedback submitted via a satisfaction survey platform |
| On what basis? |
| Our legitimate interest in processing your data to conduct satisfaction surveys regarding our services (Art. 6(1)(f) GDPR) |
| For how long? |
| If you do not provide feedback — for up to 30 days from your purchase or until we consider your objection to the processing. If you do provide feedback — until your feedback is deleted or until we consider your objection to the processing*. |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (you can find more details on this in the final table of this section). |
| What happens if you don’t provide the data? |
| Your feedback will not be considered in the development of our services |
* depending on which applies in your case
3. Creating an Account in the Shop
| For what purpose? |
|---|
| To perform the agreement for providing an account service in the Shop |
| On what basis? |
| Service agreement (Art. 6(1)(b) GDPR) |
| For how long? |
| For the duration of the above-mentioned agreement |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (you can find more details on this in the final table of this section) |
| What happens if you don’t provide the data? |
| You won’t be able to create an account or use features such as viewing order history or checking order status |
4. Contacting Us (e.g., to ask a question)
| For what purpose? | |
|---|---|
| Handling your inquiries or requests | |
| On what basis? | |
| Agreement or actions taken at your request before entering into an agreement (Art. 6(1)(b) GDPR) – if your inquiry or request concerns a contract to which we are or may be a party | Our legitimate interest in processing your data for the purpose of communication (Art. 6(1)(f) GDPR) – if your inquiry or request is unrelated to any contract |
| For how long? | |
| For the duration of the agreement between us or — if no agreement is concluded — 12 months | 12 months or until we consider your objection to processing* |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (you can find more details on this in the final table of this section) |
|
| What happens if you don’t provide the data? | |
| We will not be able to respond to your inquiry or request | |
* whichever applies in your case
5. Browser Settings or Similar Actions Allowing Marketing Activities
| For what purpose? |
|---|
| Direct marketing by displaying personalized ads (read more in the “Profiling” and “Cookies” sections of this Privacy Policy) |
| On what basis? |
| Our legitimate interest in processing data for the purpose mentioned above (Art. 6(1)(f) GDPR) |
| For how long? |
| Until the expiration or deletion of marketing cookies by you* |
| What happens if you don’t provide the data? |
| You won’t receive product or service suggestions that may interest you |
* whichever applies in your case
6. Browser Settings or Similar Actions Allowing Analytical Activities
| For what purpose? |
|---|
| Analyzing how you use and navigate the Shop’s website in order to improve its functionality (read more in the “Analytical Activities” and “Cookies” sections of this Privacy Policy) |
| On what basis? |
| Our legitimate interest in processing data for the above purpose (Art. 6(1)(f) GDPR) |
| For how long? |
| Until the expiration or deletion of cookies used for analytical purposes* |
| What happens if you don’t provide the data? |
| We won’t be able to take into account how you use and navigate the Shop’s website in our development efforts |
* whichever applies in your case
7. Your Consent to Receive Marketing Content from Us (e.g., Special Offers)
| For what purpose? | |
|---|---|
| Sending marketing information, especially special offers | Analyzing the effectiveness of our messages to determine general rules for effective communication in our business (read more in the “Analytical Activities” section of this Privacy Policy) |
| On what basis? | |
| Your consent to our marketing activities (Art. 6(1)(a) GDPR) | Our legitimate interest in processing data for the above purpose (Art. 6(1)(f) GDPR) |
| For how long? | |
| Until you withdraw your consent – remember, you can withdraw it at any time. Data processing before consent withdrawal remains lawful. | Until we acknowledge your objection to the processing |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (more details can be found in the last table of this section) |
|
| What happens if you don’t provide the data? | |
| You will not receive our marketing materials, including information about special offers | |
8. Subscribing to the Newsletter
| For what purpose? | |
|---|---|
| Sending the newsletter | Analyzing the effectiveness of our content to determine general rules for effective communication in our business (read more in the “Analytical Activities” section of this Privacy Policy) |
| On what basis? | |
| Contract for the provision of the newsletter service (Art. 6(1)(b) GDPR) | Our legitimate interest in processing data for the above purpose (Art. 6(1)(f) GDPR) |
| For how long? | |
| Until you unsubscribe from our newsletter | Until we acknowledge your objection to the processing |
| Additionally, your data will be processed until the expiration of the period for pursuing claims — by you or by us (more details can be found in the last table of this section) |
|
| What happens if you don’t provide the data? | |
| You won’t be able to receive updates about the Shop and our services | |
9. Taking action or inaction that may give rise to claims related to the Shop or our services
| For what purpose? |
|---|
| Establishing, pursuing, or defending potential claims related to the concluded contract or provided services |
| On what basis? |
| Our legitimate interest in processing personal data for the above purpose (Art. 6(1)(f) GDPR) |
| For how long? |
| Until the expiration of the limitation period for claims or until we acknowledge your objection to the processing* |
| What happens if you don’t provide the data? |
| It will not be possible to establish, pursue, or defend claims |
* depending on which applies in your specific case
DATA PUBLICATION
If you decide to publish a comment, its content and your name (or chosen signature) will be visible to other users of the Shop.
We do not disclose your email address to other users — unless you choose to do so yourself.
PROFILING
We carry out profiling within the Shop — this will apply to you if you allow such activities. Profiling involves an automated assessment of which products or services may interest you, based on information about the content you view. As a result, advertisements for products or services shown via the online services you use will be better tailored to you and your needs.
The profiling we perform does not result in decisions that produce legal effects for you or significantly affect you in a similar way.
ANALYTICAL ACTIVITIES
We carry out analytical activities within the Shop's website to make it more intuitive and user-friendly — this will apply to you if you allow such actions. As part of this analysis, we consider how you navigate the Shop — for example, how much time you spend on a particular page or which elements you click on. This helps us improve the layout, design, and content of the Shop to enhance its functionality.
Additionally, if you have agreed to receive marketing communications or newsletters from us, we may analyze the effectiveness of our mailings. For example, we may check whether and how they influenced activity in our Shop. These insights help us establish general best practices for sending such messages — for instance, determining the best times to send them or how to phrase the content most effectively.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures compliant with applicable law, including encrypted connections using SSL/TLS certificates.
COOKIES
Our Shop, like most websites, uses so-called cookies. These files:
- are stored on your device (computer, phone, etc.);
- do not change your device settings.
In our Shop, cookies are used for the following purposes:
- remembering your session
- statistical purposes
- marketing purposes
- enabling the Shop's features
To learn how to manage cookies, including disabling them in your browser, refer to your browser’s help file. You can access it by pressing the F1 key in your browser. Additionally, relevant instructions are available at the following links depending on your browser:
Below you’ll find details about the functions and expiration periods of cookies used by our Shop.
List of cookies used by our Shop
| Cookie name | Cookie duration | Cookie function |
|---|---|---|
| MUID | 389 days | advertising |
| _uetsid | 1 day | analytics |
| _uetvid | 17 days | other |
| _ga | 17 days | other |
| _gid | 1 day | analytics |
| __goadservices | 2 years | other |
| path_8da2f07d-2595-4377-8968-3e427b75a77c | 30 days | other |
| session_8da2f07d-2595-4377-8968-3e427b75a77c | 59 minutes | other |
| _fbp | 3 months | advertising |
| fr | 3 months | advertising |
| _hjTLDTest | session duration | other |
| _hjid | 12 months | site behavior tracking |
| _hjFirstSeen | 29 minutes | other |
| grw_daily | 660 minutes | other |
| grw_hp | 59 minutes | other |
| XSRF-TOKEN | 119 minutes | reviews |
| getreview_session | 119 minutes | reviews |
| pid | 395 days | other |
| TestIfCookieP | 395 days | other |
| csync | 395 days | advertising |
| ibbid | 395 days | other |
| _hjIncludedInPageviewSample | 1 minute | other |
| _hjAbsoluteSessionInProgress | 29 minutes | other |
| IDE | 389 days | advertising |
| Gtest | 1850 days | other |
| Gdyn | 1850 minutes | other |
| __cfduid | 30 days | other |
| auth | session duration | other |
| test_cookie | 14 minutes | advertising |
| SESSID | session duration | other |
| user_source | 181 days | other |
| vsck | 29 minutes | other |
| acc_segment | 10 years | other |
| PHPSESSID_PM | 10 years | other |
| _CXIDSES | 10 years | other |
| _CXID | 10 years | other |
Using your browser settings, you can at any time:
- delete cookies,
- block future use of cookies.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use external service providers to help us run our business. We entrust them with the processing of your data – these entities process data only on our documented instructions.
Below is a list of data recipients:
| ACTIVITY | DATA RECIPIENTS | DATA TRANSFER OUTSIDE THE EU |
|---|---|---|
| any activity related to the Store | hosting provider | no |
| entity providing us with technical/IT support | no | |
| persons cooperating with us under civil law contracts, supporting our current operations | no | |
| provider of sales management software | no | |
| visiting the Store's website with settings allowing marketing activities | marketing services provider | no |
| visiting the Store's website with settings allowing analytical activities | analytics services provider | no |
| placing an order in the Store | payment provider | no |
| entity delivering the product to you – unless you chose personal pickup | no | |
| provider of business-supporting software (e.g. accounting software) | no | |
| provider of standard office software (including email service) | no | |
| accounting office | no | |
| provider of installment payment system | no | |
| subscribing to the newsletter or giving consent to receive marketing messages | provider of newsletter or marketing message delivery | no |
| using the online chat available in the Store | provider of online chat functionality | no |
| using services provided to us in relation to the Store via social media platforms | social media platforms | no |
| participating in customer satisfaction surveys about our services or products | entities enabling product or store reviews and comparisons | no |
| contacting us (e.g. sending a question) | provider of standard office software (including email service) | no |
| protection of the Store's interests | law firm | no |
Additionally:
relevant public authorities to the extent we are legally obliged to provide data.
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